Guest Reviews

What Guests are Saying

Suzanne

Ypsilanti, US

Reviewed: Mar 7, 2024

Property Manager

Sunburst is a local company and the people actually care! Very responsive and helpful. Never had any issues. We have used them previous to this time and will definitely use them again and highly recommend!

Property

Favorite feature of the property: The view!

View Property: The Mountain House

Yandy

N/A, CO, US

Reviewed: Jan 5, 2026

Property Manager

Property

Great place to stay!We had a wonderful New Years stay at the cabin. It was cozy, clean, and very well equipped. We truly enjoyed the peaceful surroundings and had a great time as a family. Everything went smoothly, and we would definitely stay here again

View Property: The Nest

John

N/A, US

Reviewed: Jan 1, 2026

Property Manager

Sunburst Realty was an amazing host. Had no issues at all, the team there was very responsive. Very attentive and communicative

Property

Very beautiful, quaint property. The property, was above my expectations .Great location, convenient to all surrounding areas

View Property: Smoky Mountain Panacea

Dale

US

Reviewed: Dec 10, 2025

Property Manager

Very cordial especially with Elisabeth, Everyone at Sunburst was very cooperative and responsive.

Property

Everything went fine. It was very comfortable and had a great view, our favorite feature.

View Property: The Allgood Lake Junaluska Upper House

Jeffery

Ankeny, US

Reviewed: Nov 25, 2025

Property Manager

Excellent staff. Communications were great and I appreciate that.

Property

Excellent property, very clean, Only suggestion would be to have a few more basic spices in the pantry, plus supply of coffee and a few teabags. Favorite feature of the property: the deck

View Property: Carolina Hideaway

Lisa

Saint Cloud, US

Reviewed: Nov 6, 2025

Property Manager

The best! Answered questions promptly and text communication made it very easy.

Property

Really enjoyed the cabin and the views! Rental process was easy and the staff was very responsive. The cabin has everything needed for a relaxing vacation. We really liked the fact that theres a bedroom on each floor. Very well stocked kitchen and the covered porch was perfect! The view was one of the best weve had. Stunning sunset! Favorite Feature : The large windows in the family room looking out on the mountains. The trees were in full color! Beautiful!

View Property: Carolina Hideaway

Brooks

Statesboro, US

Reviewed: Oct 24, 2025

Property Manager

Your team was great, I couldn’t have asked for better.

Property

We enjoyed the stay very much.

View Property: Rainbow Mountain Retreat

Bill

Reviewed: Oct 22, 2025

Property Manager

Any questions we had were promptly answered by the dedicated members of the Sunburst team, including Elizabeth, Paula, and Tina. (even nighttime inquiries)!

Property

We recently had the pleasure of staying in Casa Sarita for several weeks. It was a thoroughly delightful experience. I have never known a rental property to be so well equipped, from the abundance and detail of helpful kitchen utensils, tools etc. to the immaculately detailed furnishings and accessories throughout the home. TV’s in every room, expansive outside wrap-around decks and lounging areas. Large screened-in porch, also a cute gazebo and fire pit area. The property is beautifully landscaped, with a waterfall and stream flowing through it which is fascinating to watch as the flow changes dramatically after it rains. Perfect location with so many great local restaurants and resort shopping a short drive away, not to mention access to club dining at the Maggie Valley Club, where we enjoyed many excellent meals. I highly recommend this property to anyone looking for a comfortable, private getaway for family enjoyment. Road access to property is very easy.

Michelle

Greenville, US

Reviewed: Oct 14, 2025

Property Manager

Responses were quick and exactly what I needed. Communication was good, stay was good and the location was great.

Property

The lake was beautiful and the house was in a perfect location to see the nature and surrounding area, our favorite feature of the property .

View Property: Llyn Blaen Lower

Deborah

Reviewed: Sep 23, 2025

Property Manager

Great communication, clear and easy check in and out procedure.

Property

I would highly and excitedly encourage anyone to stay at Laurel Ridge Cabin. Beautiful, peaceful surroundings, with gorgeous views. Home is like new, comfortable for adults and families with children. Secluded yet close to dining, shopping and close to the Blue Ridge Parkway and Great Smoky National Park. Favorite Feature of the property: The views from the upper deck of this cabin has to be my favorite feature. Watching the sunrise each morning is a must see! The hot tub on the lower deck was great to relax after a long day of hiking and sightseeing. Everything was thoughtfully provided for a comfortable stay, including furniture, cookware & bedding. TVs in each room & Family games & books available for down time. Reason for visiting: Leisurely and recreational visit while providing our 87 year old mother with a trip she might not otherwise tackle on her own. ( even though she probably would try.) We enjoyed visiting the Biltmore Estate in Asheville, driving through the Smoky Mountains where we happy to view & take photos of two young bears and a number of elk. We hiked a couple of easy hikes, rode a steam train & rustic jeep excursion highlighting several waterfalls.

Neva

Gaffney, US

Reviewed: Sep 23, 2025

Property Manager

Information was very thorough. Information provided was great

Property

A very enjoyable and relaxing visit. Location and views were wonderful. Kitchen was very spacious. We enjoyed the piano so much. Favorite feature of the property: Front deck and view.

View Property: The Allgood Lake Junaluska Upper House

Deborah

Reviewed: Sep 23, 2025

Property Manager

Great communication, clear and easy check in and out procedure, Guest Services is reachable by text and it’s local people!

Property

I would highly and excitedly encourage anyone to stay at Laurel Ridge Cabin. Beautiful, peaceful surroundings, with gorgeous views. Home is like new, comfortable for adults and families with children. Secluded yet close to dining, shopping and close to the Blue Ridge Parkway and Great Smoky National Park. Favorite Feature of the property: The views from the upper deck of this cabin has to be my favorite feature. Watching the sunrise each morning is a must see! The hot tub on the lower deck was great to relax after a long day of hiking and sightseeing. Everything was thoughtfully provided for a comfortable stay, including furniture, cookware & bedding. TVs in each room & Family games & books available for down time. Reason for visiting: Leisurely and recreational visit while providing our 87 year old mother with a trip she might not otherwise tackle on her own. ( even though she probably would try.) We enjoyed visiting the Biltmore Estate in Asheville, driving through the Smoky Mountains where we happy to view & take photos of two young bears and a number of elk. We hiked a couple of easy hikes, rode a steam train & rustic jeep excursion highlighting several waterfalls.

View Property: Laurel Ridge Cabin